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Grumpy Old Deafies
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Parliament: Deaf Telephone Access to the Dept of Innovation, Universities & Skills
Posted: April 2nd, 2008, 11:06am UTC
Andy Reed is at it again, with his telephone questions: Andy Reed (Loughborough, Labour) To ask the Secretary of State for Innovation, Universities and Skills what provision is made for deaf people to access services provided by his Department through call centres. David Lammy (Parliamentary Under-Secretary, Department for Innovation, Universities and Skills) The Department for Innovation, Universities and Skills has its telephone enquiry service provided as a shared service by the Department for Children Schools and Families. The Department for Children, Schools and Families' telephone inquiry service offers a textphone/minicom service for deaf people. They also accept inquiries by email, fax and letter. On information campaigns—such as provision of Student Finance—our advertising directs people to our ...