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Grumpy Old Deafies
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Parliament: Deaf Telephone Access to the Home Office
Posted: March 27th, 2008, 10:48am UTC
Andy Reed (Loughborough, Labour) To ask the Secretary of State for the Home Department what provision is made for deaf people to access services provided by her Department through call centres. Liam Byrne (Minister of State, Home Office) The Home Office provides textphone facilities in all of its contact centres. The numbers are: Central Home Office: Textphone 020 7035 4742. Border Immigration Agency: Textphone 0800 389 8289. Identity and Passport Service: Textphone 0870 240 8090. Typetalk is also available through the 24-hour Passport Adviceline 0870 521 0410 Criminal Records Bureau: Textphone 0870 909 0811. Comment: Hello deaf organisations! This is called pissing about and time wasting. There's way too much serious work ... -
Parliament: Deaf Telephone Access to the Department of Works & Pensions
Posted: March 27th, 2008, 10:26am UTC
Andy Reed (Loughborough, Labour) To ask the Secretary of State for Work and Pensions what provision is made for deaf people to access services provided by his Department through call centres. Anne McGuire (Parliamentary Under-Secretary, Department for Work and Pensions) Deaf people can use the typetalk service or our separate textphone numbers to access all our call centres. Comment: Again, what is the deal with all these parliamentary questions on how to contact various departments by telephone. Does it actually necessitate a parliamentary question for this subject? Any random person can go use Typetalk now to phone up, and really doesn't need this amount of political work! There's plenty of other things deaf organisations could be doing ...